CIEL Spa is a unique, energetic, bio-wellness retreat that blends cutting-edge architecture, advanced technology, performance-based and restorative therapies to transcend skin, mind, and body. Linking science with holistic healing remedies, we deliver extraordinary results. Our therapies offer a curated collection of touchless treatments designed to harmonise the body’s energy, enhance vitality, improve quality of rest, and support regeneration at a cellular level.

We are hiring a Spa Manager to lead the CIEL Spa team. As the Spa Manager at Mondrian Gold Coast, you will be responsible for:
Overseeing the day-to-day operations of the Ciel Spa department, including rostering, recruitment and training, ensuring that guests receive exceptional, personalized service in line with our luxury brand standards.
Leading and managing a team of talented specialists, driving service excellence and achieving departmental goals while fostering a culture of guest satisfaction
Lead reception duties and presentations and guest welcome
Generate rosters,



reports and staff performance reviews for leadership
Maintain stock levels, purchasing and inventory levels
Provide services such as massage, facial and body treatments to guests including exclusive VIP guests
Monitor and maintain the appearance and organization of the spa, ensuring it reflects the luxury standards of the CIEL brand

To be successful you will have:
Proven success as a Spa Manager or similar leadership role in a luxury hotel or resort.
Hands-on experience as a beauty therapist or similar role in a luxury spa or wellness environment.
Strong leadership and team management skills with a track record of building high-performing teams.
Must hold a Diploma of Beauty Therapy or a similar qualification.
A valid First Aid Certificate or the ability to obtain one
Sound understanding of emerging trends in the industry.
Demonstrated ability to coach, mentor, develop and inspire teams.
Full Australian Working Rights

📌 Spa Manager Burleigh Heads
🏢 Mondrian
📍 Burleigh Heads