Expression of Interest – Customer Service | Upcoming Opportunities

Our integratedliving family is growing (and we love it!), with more clients joining our community and exciting new opportunities becoming available. We’re looking for friendly, organised and customer-focused people to join our Carrington-based Call Centre in upcoming Customer Service roles.

At integratedliving Australia, we provide high-quality community and in-home health services across rural, regional, and remote communities. Our mission is simple — supporting people to live healthy, independent, and active lives in their own homes and communities.

What a day can look like
Respond to client enquiries and provide friendly, professional customer service
Support clients with bookings, information and general enquiries
Liaise with internal teams to resolve questions and provide solutions
Manage administrative tasks and maintain accurate customer records
Build positive relationships with clients, families and colleagues
Help ensure every customer has a positive experience with integratedliving

What you’ll bring
A genuine passion for helping people and providing great customer service




Previous experience in customer service, administration, contact centres or similar roles
Strong communication and interpersonal skills
Excellent organisation and attention to detail
Confidence using computers and learning recent systems
A positive, solutions-focused approach

What we offer
Supportive and collaborative team environment
Monday to Friday or 7-day rotating roster options, depending on the role
Salary packaging up to $15,900 tax-free
Ongoing training and career development
Access to Perkbox with 9,000+ discounts
Wellness programs and Employee Assistance Program (EAP) support
Real career progression opportunities

What’s next?

If you’re passionate about helping others and interested in upcoming Customer Service prospects, submit your Expression of Interest today.

Our Talent Acquisition team will review your application and contact you when a suitable opportunity becomes available.

Please note: This is an Expression of Interest and does not automatically apply you for future roles.

📌 Expression Of Interest – Customer Service Officer Newcastle (Australia)
🏢 Integratedliving Australia
📍 Australia