Rooms International is a small student accommodation provider based in Carlton. We have an exciting opportunity for a pro-active, enthusiastic individual to join us in delivering quality accommodation services. This position combines accounts administration with front office operations, making it ideal for someone who enjoys lots of variety in their work. Our residents come from around the world so if you're after a dynamic and engaging role where no two weeks are the same we look forward to hearing from you!

About the role

Based in the front office, this all-rounder role will support overall accommodation operations with a focus on accounts, book-keeping and general administration. You will also assist with delivering excellent customer service.
Maintaining accurate financial and resident records, bank reconciliations and general accounts administration
Processing accounts receivable and payable, invoicing and reviewing expenses
Overseeing the direct debit payment system, following up outstanding payments and resolving issues efficiently
Preparation of month-end accounts and reports
Support day to day reception and office admin (welcoming recent and prospective residents, answering phones, emails,



customer service, filing, data entry)
Assist with ongoing property management (conducting check in/outs, apartment set ups and inspections)

The role is full time onsite at our Carlton office - Mondays to Fridays.

About you
Minimum 2 years experience in administration, accounts or customer service
Welcoming and positive attitude, willingness to contribute
Excellent written and verbal communication, cross-cultural and interpersonal skills
Highly organised with robust attention to detail
Proactive with proven ability to problem solve
Experience with Microsoft Office suite
Drivers licence
Fluency in Mandarin or other Asian language is desirable

About us

As part of the team at Rooms International, you’ll join a cooperative and tight-knit community that is dedicated to fostering a supportive and positive space for both employees and residents. We look forward to hearing from you!

How to apply

Please submit your resume along with a short cover letter introducing yourself and your relevant experiences. The position is available to start immediately.

📌 Accounts And Operations Assistant Carlton
🏢 Rooms International
📍 Carlton