About the role

E-Plas, Engineering and Performance Plastics Specialists, have been Industry leaders providing solutions through plastics innovation and development to a diverse range Australian industry for 45+ years.

E-Plas deals with many wide-ranging industries each with their own unique demands. From orthotics and nuclear medicine to mining, ship building, transport, manufacturing, food production and bulk handling to conveying and many more vital industries, this broad business base provides E-Plas with a solid and sustainable foundation from which we are able to grow and continue to adapt to an ever changing industrial landscape.

The Internal Sales Representative is an office-based role that primarily provides Customer Service to E-Plas Customers both through telephone and counter enquiries, quotation and sales. The secondary role responsibility is to provide support to our external sales team.





Key responsibilities
Provide highest level of Customer Service, when addressing Customer enquiries whether via telephone, email or direct counter sales
Record activity in Sales Day Book
Quote prices in accordance with E-Plas Price and Policy
Follow-up on Customer Enquiries and Quotes to confirm status; secure the order
Process Sales Orders and confirm their status with the customers
Provide support to external sales team; Account Managers
Raise and receive in Local Purchase Orders as required
Branch sales clerical and related other duties
Make Stock Availability enquiries and create Stock Transfers to E-Plas Branches
Follow-up E-Plas work in progress with Local Sub-contractors

📌 Internal Sales / Customer Service Underwood
🏢 E-Plas
📍 Underwood