We’re seeking an experienced Assistant Manager to support the day-to-day operation of a busy hospitality venue, working closely with the Venue Manager to deliver excellent customer service, strong team performance and consistent operational standards.

This is a hands-on management opportunity for a hospitality skilled with solid gaming and TAB experience.

What’s On Offer:
Permanent Assistant Manager prospect
Genuine pathway to further venue management responsibility
Broad exposure across hospitality, gaming, TAB and business operations
Supportive leadership setting
Opportunity to make a real impact on team performance and venue results

The Role:
Assist the Venue Manager with the day-to-day running of the venue
Lead the team and maintain high customer service and presentation standards
Ensure company policies and gaming, liquor and regulatory requirements are followed
Oversee gaming and TAB operations, including cash handling and compliance
Complete opening, closing, security and venue lock-up procedures
Monitor labour costs, rostering and staffing requirements
Assist with weekly stocktakes,



cash reconciliations and cost control
Support venue promotions and initiatives designed to drive sales and growth
Assist with recruitment, onboarding, training and performance management
Support the Venue Manager and confidently take charge in their absence

You’ll be an experienced hospitality supervisor or Assistant Manager with a strong understanding of gaming, TAB and venue operations.

What we're looking for:
Previous experience in a hospitality management or supervisory role
Current Victorian Gaming Employee’s Licence
TAB Cash Compliance and TAB ID25 knowledge
Victorian Responsible Service of Gaming (RSG) certification/modules
Current RSA
Strong understanding of cash handling and compliance procedures
Experience with rostering, labour control and staff management
A confident, hands-on leadership style
Robust customer service and communication skills
The ability to maintain standards and make sound decisions when the Venue Manager is off-site

📌 Assistant Manager Pakenham (Australia)
🏢 Frontline Hospitality Melbourne
📍 Australia