About the role

Yowani Golf Shop is an on-course golf shop with a full range of golf equipment and accessories from major brands. We are seeking a motivated, honest and reliable individual to join our team as a Golf Shop Retail Assistant. You will be an enthusiastic team member working in a busy Pro Shop, providing excellent customer service to members and guests.

Key responsibilities
Deliver exceptional service to members and guests of Yowani Country Club
Process guest/member check-ins and golf bookings via phone, email, or face to face
Ensure the Pro Shop is clean and tidy
General Pro Shop sales and administration, including emails and acceptance of deliveries
Support other team members to ensure business goals are met
Develop product knowledge on merchandise, golf balls, clubs, apparel, gloves, and other shop items
Clean hire equipment, including golf carts, also including putting away at end of day
Assist in other daily golf shop operations as required

About you
A friendly personality with a professional attitude, and a passion for exceptional customer service




Well presented with excellent verbal communication skills
Experience in retail and/or hospitality
Self-motivated, enthusiastic and works well in a team environment
Ability to respond quickly and positively to a range of customer service situations
A good level of computer literacy
Basic golf knowledge required (Previous experience working in the golf industry will be highly regarded)
Must have the availability to work midweek and weekend shifts ranging between 6:00am and 7:30pm

About us

Yowani Country Club in Lyneham ACT has just undergone a major redevelopment resulting in a brand new clubhouse and a redesigned golf course. Yowani Golf Shop is the Pro Shop at the premises that is owned and run by PGA Qualified Paul Finkle. We currently employ three PGA Golf Professionals who work in the Pro Shop but also provide golf coaching and club fitting services.

Perks
Positive setting for staff
Staff discounts on golf equipment

📌 Retail Assistant / Customer Service Lyneham
🏢 Yowani Golf Shop
📍 Lyneham