Service Delivery Manager – NDIS (Brisbane)

Divine Support Care
Brisbane & Surrounding areas
Part-Time / Full time

Divine Support Care is seeking a Service Delivery Manager to oversee participant supports across Brisbane. This role combines service delivery, rostering oversight, and frontline team leadership, ensuring high-quality, compliant service delivery.

About Divine Support Care

At Divine Support Care, we are committed to providing genuine, person-centred support that empowers participants to live with dignity, independence, and purpose. Our work is grounded in compassion, professionalism, and a strong duty of care—supporting individuals not just in their daily needs, but in their overall wellbeing.

About the Role
Coordinate and implement NDIS-funded supports aligned with participant goals
Oversee and manage staff rosters to ensure continuity of care and coverage
Provide day-to-day leadership and guidance to support workers
Liaise with participants, families, allied health, and external providers
Manage referrals, service agreements, reviews, and plan utilisation
Monitor service delivery, identify risks,



and escalate concerns appropriately
Maintain accurate case notes, rostering records, and compliance documentation

Essential Requirements:
Cert IV or Diploma in Disability, Community Services, Mental Health (or similar)
Experience leading support workers and managing rosters
Strong understanding of NDIS legislation and Practice Standards
NDIS Worker Screening Check
First Aid & CPR
Driver’s Licence and reliable vehicle
Australian work rights

Pay
Paid in line with the SCHADS Award (QLD)
Indicative classification: SCHADS Level 3–4, depending on experience

Apply via Indeed

Job Type: Part time

Pay: From $42.00 per hour

Perks:
Travel reimbursement

Education:
Certificate I - IV (Required)

Language:
English (Required)

Licence/Certification:
Working with Children Check (Required)
NDIS Worker Orientation Module (Required)

Work Authorisation:
Australia (Required)

Location:
Brisbane QLD (Required)

Work Location: In person

📌 Service Delivery Manager Ndis Brisbane
🏢 Divine Support Care
📍 Brisbane