Customer Service & Administration Assistant – Part-Time

We’re a small, family-run business at Bosch Car Service Melton, and we’re looking for a friendly, reliable and motivated person to join our team and help with customer service and day-to-day admin.

It’s a hands-on role where you’ll be dealing with customers, answering calls, managing bookings and helping keep things organised around the office.

What you’ll be doing
Answering customer calls and enquiries
Booking cars in for servicing and repairs
Responding to emails and customer enquiries
Helping with invoicing and basic admin
Updating customer and booking information
Following up with customers when required
Helping with general day-to-day office tasks
Making sure our customers receive friendly and helpful service

What we’re looking for

More than anything, we’re looking for someone who is good with people and has the right attitude.
Friendly, patient and confident dealing with customers
Comfortable talking to people over the phone
Motivated and willing to learn
Reliable, organised and punctual
Able to stay calm and helpful when things get busy
Comfortable using computers, email and basic office systems




Previous customer service or admin experience would be helpful
Knowledge of cars or previous automotive experience would be a bonus, but it’s definitely not essential

We’re happy to teach the right person. For us, attitude, customer service skills, patience and reliability are more important than automotive experience.

About the role
Immediate start available
Part time – approximately 20–25 hours per week
Based at our workshop in Melton
Friendly, small team environment
Some flexibility around working hours can be discussed
Potential for more hours or a full-time position in the future as the business grows

This role could suit someone looking for local part time work, returning to the workforce, a parent looking for part-time hours, someone semi-retired, or simply someone looking for a steady role close to home.

Applicants of all ages and backgrounds are welcome.

Bosch Car Service Melton
55 Collins Rd, Melton VIC 3337

If this sounds like a valuable fit for you, please apply through Indeed with your CV.

Pay: $28.00 – $32.00 per hour

Expected hours: 20.0 – 25.0 per week

Work Location: In person

📌 Customer Service & Administration Assistant – Part Time Melton
🏢 Bosch Car Service Melton
📍 Melton