Client Relationship Manager City Of Willoughby (Willoughby City Council)

Client Relationship Manager City Of Willoughby (Willoughby City Council)

02 Sep
|
Bridgestone Projects
|
Willoughby City Council

02 Sep

Bridgestone Projects

Willoughby City Council

At Bridgestone Projects, we are a premium property developer committed to creating high-quality residential projects that deliver exceptional lifestyle value and long-term investment growth. Our work has been recognized by the industry, with Château winning the 2025 UDIA NSW Award for Excellence in Apartments (Mid-Rise) — one of the most respected honors in urban development that celebrates outstanding design, quality and livability.

About the role

We are seeking an experienced and commercially minded Client Relationship Manager to take ownership of VIP client relationships, key accounts and strategic channel partnerships. This is a senior relationship and business development role with a solid focus on growing long-term client value and business prospects.

Key responsibilities

Manage the portfolio of VIP clients, key accounts and strategic relationships, building long-term and high-value partnerships.

Develop and execute client relationship and engagement strategies to strengthen retention, loyalty and business growth.

Lead the development and management of strategic channel partnerships, including agencies, referral partners, professional networks and other key business channels.

Identify and convert new business opportunities through VIP clients, existing networks and channel partnerships.





Coordinate VIP client engagement, project updates and inspections, managing expectations and resolving complex relationship matters.

Work closely with Sales, Product and Marketing teams to align client needs, channel strategies and business opportunities.

Maintain accurate CRM records and provide regular reports to support business decisions.

About you

Minimum 3+ years’ experience in client relationship management, key account management, business development or channel management.

Minimum 3+ years’ experience in real estate and property industry.

Excellent communication, negotiation and stakeholder management skills.

Strong commercial awareness and ability to identify business opportunities.

Professional, proactive and confident when dealing with VIP clients and business partners.

Strong networking and relationship-building skills.

Real Estate License (NSW) is required.

Cantonese language skills will be highly regarded.

Competitive base salary + commission & bonus
Chance to work on premium / luxury residential projects
Supportive and collaborative team environment
Growth opportunities within a reputable developer
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📌 Client Relationship Manager City Of Willoughby (Willoughby City Council)
🏢 Bridgestone Projects
📍 Willoughby City Council

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