Job Description

At TAL, the TPD CoE Technical Specialist plays a pivotal role in applying deep technical expertise to ensure claims are assessed with precision, consistency and fairness. By guiding complex decision-making and strengthening technical standards across our claims teams, this role helps uphold the integrity of our products and the promises we make to customers. It’s an chance to drive continuous improvement, build capability, and make a meaningful impact—supporting better outcomes for Australians at the moments that matter most.

In This Role You Will:
Provide expert technical advice to enable accurate, consistent and policy-aligned TPD claims decisions
Influence complex case outcomes by applying solid technical assessment and evidence-based insights
Drive continuous improvement in assessment quality, consistency and standards across TPD portfolios
Build and uplift team capability through targeted training, coaching and embedding best practice frameworks
Strengthen governance and compliance by ensuring adherence to claims philosophy, standards and regulatory requirements
Leverage insights and emerging trends to enhance processes, improve performance and deliver better customer outcomes

📌 Tpd Coe Technical Specialist Sydney (Australia)
🏢 TAL
📍 Australia