02 Sep
|
GoodWe
|
Australia
Direct message the job poster from GoodWe
Goodwe has a dedicated team for Australia and Current Zealand and are looking for a Junior Engineer to join the team, in-line with the company growth. This position is adaptable in Australia with periods working from home and occasional travel. This role would suit a recent university graduate or someone early in their career and looking for a position that could grow over time.
Key Responsibilities
Responsible for the tele- and on-site technical support and post sales support.
Commissioning, troubleshooting, firmware/hardware updating of PV string, Hybrid / storage inverter and BESS.
Reporting and following up with head office in relation to product failure with transparent descriptions.
Evaluating PV plant performance by studying operation data on a regular basis.
Pro-actively work with installers & retailers and provide them best-in class customer experience.
Regular follow-ups on the technical issues and build a healthy relationship with installer & retailers.
Qualifications & Requirements
Bachelor degree or above:
must be electrical or electronics background.
Preferred minimum 1 year of working experience in the solar industry especially dealing with product trouble shootings.
Robust ability to analyse and solve problems independently.
Reliable and self-motivated.
The ability to learn new technologies quickly.
Robust Microsoft office skills.
Ability to work effectively in a team environment.
A friendly, positive and customer-driven attitude.
Excellent time management and organizational skills.
Adapt to frequent travel.
Driving license required.
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service and Engineering
Industries
Renewable Energy Semiconductor Manufacturing
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J-18808-Ljbffr
📌 Service Engineer Melbourne (Australia)
🏢 GoodWe
📍 Australia