People and Culture Manager - PNOinsurance

PNOinsurance is a growing insurance broking business with a team of 60+ passionate people who genuinely care about what we do. We’ve earned a strong reputation for being ethical, professional, and relentlessly focused on doing what’s best for our clients— outstanding advice, every single time!

This position will be working as part of our highly successful Transport team.

About the role

No two days will look exactly the same but some of your typical duties will involve:
Processing new business – system set up, obtaining information from the client
Obtaining quotes for renewals and preparing renewal reports
Preparing correspondence between PNOinsurance and clients
Processing endorsements/amendments/certificates of currency
Discussing and interpreting policy wording
Liaising with clients and insurers

About you

First and foremost, you will be a valuable communicator, someone who can speak confidently with clients and enjoy developing and maintaining relationships. You can work well under pressure but enjoy banter with your colleagues whilst getting the job done.

You will be Tier 1 qualified and have experience in the Insurance Industry, you will understand the products,



legislative requirements and a day in the life of an insurance broker.

We will need you to be confident and capable when preparing reports and documentation - your eye for detail will be critical to us!

MS Office is your trusty friend and ideally you will have had exposure to our internal systems such as Winbeat and Office Tech - but don't stress, we are happy to show you the ropes.

About us

Everyone in our business will talk to you about our culture – we work at a rapid pace, but it’s a friendly, respectful and supportive environment. Brokers and support staff are equally valued and we back it up with a generous incentive scheme where all employees are rewarded.

It’s a 37.5 hour week, we have additional annual leave days, work from home flexibility and other perks for you and your family to enjoy.

Put in your application today - with a cover letter introducing yourself! Look forward to hearing from you……

Referrals

Referrals increase your chances of interviewing at PNOinsurance by 2x.

Seniority level
Entry level

Employment type
Full time

Job function
Sales and Business Development

Industries
Insurance
J-18808-Ljbffr

📌 Assistant Account Executive Melbourne
🏢 PNOinsurance
📍 Melbourne