Overview

The department is looking for a highly organised and proactive APS5 Administrative Support Officer to provide administrative support to a busy consular and data team for a 6-month period, commencing mid-September. This is an exciting temporary chance for someone looking to gain experience in client services, data management, and crisis operations.

Location: Canberra, ACT

Contract: 6 months

Responsibilities
Respond to and triage the team’s inbox, ensuring timely action
Generate weekly consular system reports and maintain accurate data
Ensure records management and documentation are up to date
Update and maintain guidelines and standard operating procedures
Assist in managing user access across global systems
Build and maintain solid relationships across teams and stakeholders
Support client service delivery and administrative tasks in a fast-paced setting

Experience & Skills Required
Proven experience in administration, records management, or data support




Strong client service focus with excellent problem-solving skills
Ability to manage competing priorities and a consistently busy workload
Experience with MS Office, particularly Excel and data management
Strong communication and stakeholder engagement skills
Comfortable working in dynamic environments with changing priorities
Previous exposure to high-pressure or sensitive situations is advantageous

Requirements
Must have an NV1 Clearance
Selection Criteria Response

Employment details
Location: Canberra, ACT
Employment type: Contract
Duration: 6 Months
Seniority level: Not Applicable

How to apply

For further information or a confidential conversation about the APS5 Administrative Support Officer role, select APPLY NOW or contact Alyanna Ensenado at . Your inquiry is valued and will be handled with care.
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📌 Administrative Support Officer Canberra
🏢 Ignite
📍 Canberra