Auslan Service Team Lead — Hybrid/remote Role City Of Sydney (Australia)

Auslan Service Team Lead — Hybrid/remote Role City Of Sydney (Australia)

02 Sep
|
National Disability Insurance Agency
|
Australia

02 Sep

National Disability Insurance Agency

Australia

The National Disability Insurance Agency (NDIA) seeks an APS6 National Contact Centre Auslan Service Officer Team Leader to lead a Deaf-friendly NCC team delivering accessible video-supported NDIA services. The role requires Auslan fluency, live video communication skills and robust people leadership across a energetic shift pattern.

You will oversee up to 15 officers, drive performance, coach staff, and manage escalations while ensuring privacy and quality standards in a hybrid work arrangement.
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📌 Auslan Service Team Lead — Hybrid/remote Role City Of Sydney (Australia)
🏢 National Disability Insurance Agency
📍 Australia

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