Customer Experience Leader – Escalations & Team Growth Gosford

Customer Experience Leader – Escalations & Team Growth Gosford

02 Sep
|
Freedom Kitchens
|
Gosford

02 Sep

Freedom Kitchens

Gosford

Freedom Kitchens, based in Gosford, is seeking an experienced Assistant Customer Service Manager to lead the resolution of complex customer matters and support a best-in-class end-to-end customer experience. This hands-on role requires robust escalation management, stakeholder engagement and a customer-first culture.

You will act as a key escalation point, balancing customer satisfaction with commercial outcomes, while ensuring compliance with Australian Consumer Law and company policies.
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📌 Customer Experience Leader – Escalations & Team Growth Gosford
🏢 Freedom Kitchens
📍 Gosford

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