02 Sep
|
Avance Consulting
|
City of Sydney
02 Sep
Avance Consulting
City of Sydney
Lead L1/L2 production support for business-critical applications.
Manage incidents, service requests, and problem resolution within agreed SLAs.
Perform root cause analysis and coordinate with development teams for fixes.
Monitor application health and ensure production stability.
Act as the primary point of contact for business and technology stakeholders.
Lead and mentor the support team and drive continuous service improvements.
Mandatory Skills
Strong experience as an L1/L2 Application Support Lead.
Experience in Capital Markets or Investment Banking settings.
Valuable understanding of Java/J2EE applications.
Robust hands-on experience with SQL and relational databases (Oracle, PostgreSQL, or similar).
Experience with production support, incident management, and root cause analysis.
Excellent communication and stakeholder management skills.
J-18808-Ljbffr
📌 Application Support Lead City Of Sydney
🏢 Avance Consulting
📍 City of Sydney