Inbound Customer Service | Perm Roles | Interview NOW

Inbound Customer Service | Perm Roles | Interview NOW

13 Oct
|
Citrus Group Pty Ltd
|
Newcastle

13 Oct

Citrus Group Pty Ltd

Newcastle

Our Client is a market leading outsource provider, and due to GROWTH they are seeking MULTIPLE Customer Service Consultants to join their team. 

This Centre operates 24x7 with core hours being 6am -Midnight Monday to Sunday on a rotational roster. These are FULL TIME roles, so you MUST be available to work 38 Hours per week.

The role will see you assisting national customers with their inbound enquiries on behalf of a leader in the banking industry.

To be successful in this role, you will take pride in delivering solutions to enquiries in a timely and efficient manner, taking interest in fulfilling a positive customer service experience.

Ideally you will come from a call centre, hospitality or retail background.





Your exceptional Customer Service skills are critical to your SUCCESS in this role. This is a true career opportunity with ongoing development to ensure your ability to progress. 

You will have:


- The ability to build rapport and demonstrate empathy
- Exceptional verbal and written communication skills
- Excellent problem solving abilities
- A positive and resilient outlook
- The ability to think quickly
- Strong Computer skills

MUST have the right to work in Australia permanently, and successful candidates will be required to undertake clearance checks

If you are seeking an opportunity to join a team where true customer service values matter, in addition to being part of a culture that is high performing, fun, hardworking, team focused and rewarding, then this is the role for you!

[V.598] - Amazing Entry Level Role | Customer Service | Call Centre | Full Training

[V.598] - Amazing Entry Level Role | Customer Service | Call Centre | Full Training

19 Oct
|
Citrus Group Pty Ltd
|
Sydney
  • 19 Oct
  • Citrus Group Pty Ltd
  • Newcastle

Our Client is a GLOBAL Organisation and one of the most well know Contact Centres in Australia.  Due to the growth of one of their largest Government Clients, we are seeking Customer Service focus [...]

(Q-097) 15x Customer Service Representatives | Woolworths Financial Services

(Q-097) 15x Customer Service Representatives | Woolworths Financial Services

19 Oct
|
Citrus Group Pty Ltd
|
Sydney
  • 19 Oct
  • Citrus Group Pty Ltd
  • Newcastle

We have an exciting opportunity for experienced Customer Service Agents to join this organisation within their well established Financial Services Team. Their market differentiation is their custom [...]

Inbound Sales Agent | URGENT NEED | Start as soon as TOMORROW | RM.73

Inbound Sales Agent | URGENT NEED | Start as soon as TOMORROW | RM.73

17 Oct
|
Citrus Group Pty Ltd
|
Sydney
  • 17 Oct
  • Citrus Group Pty Ltd
  • Newcastle

We have an exciting opportunity for experienced Sales agents to join this fast paced & growing team.  This role will see you converting INBOUND sales enquiries via a multi-channel environment such [...]

(EK.91) 15x Customer Service Representatives | Woolworths Financial Services

(EK.91) 15x Customer Service Representatives | Woolworths Financial Services

16 Oct
|
Citrus Group Pty Ltd
|
Sydney
  • 16 Oct
  • Citrus Group Pty Ltd
  • Newcastle

We have an exciting opportunity for experienced Customer Service Agents to join this organisation within their well established Financial Services Team. Their market differentiation is their custom [...]

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