D-15 - Fraud Officer - Customer Service - Big 4 Bank

D-15 - Fraud Officer - Customer Service - Big 4 Bank

13 Oct
|
Randstad - Business Support
|
Sydney

13 Oct

Randstad - Business Support

Sydney

This big four bank is looking for those with exceptional customer service experience to join their fraud division as a Fraud Officer. This role will see you at the front line of fraud prevention initiatives which require an exceptional level of customer service. A thorough understanding of banking and financial services is desirable. Joining a large team environment where success is celebrated, this is an exciting opportunity for those who are looking to expand and grow as a Fraud Officer in the banking and financial services space.

As a fraud officer, this role will see you:

- Delivering exceptional customer service
- Adhering to company policies and procedures
- Playing a key role in minimising fraudulent non lending loss






- First point of call for customers experiencing fraudulent activity

What’s in it for you!

- Experience and exposure within a Big 4 Bank!
- Endless career opportunities and growth potential
- Competitive hourly rate $30.55 plus super
- Exposure to one of the fastest growing areas within banking
- Close to public transport, shops and cafes

To be successful, you will need:

- Demonstrated experience in customer service is necessary
- Experience in banking is highly desirable
- Fraud experience is desirable
- Strong level of operational efficiency and accuracy
- Ability to build strong internal and external relationships

Please note this is a temporary role and requires Permanent Residency or Australian Citizenship.

Please don’t hesitate to contact Kelly Clement should you have any questions before applying on (phone hidden) or [email protected]

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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