About the role

Working closely with the Owner, General Manager and Operations Manager, you'll play a hands-on, forward-facing role supporting venue managers and teams in the execution of day-to-day service and events. This is primarily a 5-night role, including weekends, with a strong focus on being on the floor where the action is. You'll be a driving force behind lifting standards across venues — coaching teams, running training, and helping build the skills and confidence of staff on the ground.

Key responsibilities
Support venue managers and floor teams in the smooth execution of service and events across Sydney and Canberra venues
Take a hands-on, visible role during service — leading by example on the floor
Deliver staff training and actively work to elevate the skill set of teams
Act as a key link between venue teams and senior leadership (Owner, GM and Operations Manager)
Help maintain consistency in standards and execution across all venues

About you
Proven experience in a similar operations,



venue management or multi-site hospitality role.
A genuine passion for staff development, training and mentoring.
Availability to work 5 nights per week, including weekends.
A valid driver's licence and willingness to travel regularly.
Capacity to spend 2–3 nights per month in Canberra.
A confident, hands-on leader who thrives in a rapid-paced, forward-facing role.

Advantages
The chance to work across a diverse and growing hospitality group spanning breakfast, lunch, dinner, corporate events and weddings.
Fuel and accommodation covered for all Canberra travel
Close mentorship from the Owner, GM and Operations Manager
A genuine pathway to grow within the group, a

About us

Grand Pacific Group is a Sydney and Canberra-based hospitality group delivering exceptional experiences across breakfast, lunch and dinner service, corporate events and weddings.

📌 Assistant Operations Manager Pm Sydney
🏢 Grand Pacific Group
📍 Sydney