H742 Service Centre Officer

H742 Service Centre Officer

13 Oct
|
The Department of Finance, Services and Innovation
|
Sydney

13 Oct

The Department of Finance, Services and Innovation

Sydney

SERVICE CENTRE OFFICER, NSW PROCUREMENT


- Utilise your experience in dealing with stakeholders and clients in a service centre environment

- Strong written and verbal communication skills and progress your customer service career

- Temporary position based in Sydney CBD


Reporting to the NSW Procurement Service Centre Manager, you will ensure that NSWP Service Centre enquires are dealt with both efficiently and effectively. Working closely with key stakeholders, you will help contribute to the implementation of the new and improved NSW Procurement processes, including an integrated set of end-to-end systems and tools to support the procurement lifecycle.







The successful candidate will have previous experience in a contact centre role, preferably 2 years or more. You will thrive in a customer centric environment and will be willing to go the extra mile for stakeholders and callers. You will be dealing with queries over email, phone and webchat, so excellent written communication and verbal skills are required. As in any contact centre role dealing with a variety of queries, conflicting priorities are inevitable and exposure in dealing in this type of environment is ideal.

This role will suit a customer centric candidate with excellent written and verbal communication skills that is looking to grow their customer service and procurement experience, in a close knit, collaborative team within the innovative NSW Procurement.

Learn more Please review the Role Description For enquiries regarding this position, please contact Manisha Upadhyay, Service Centre Manager on 02 8522 7981. Understand more about the Department of Finance Service and Innovation please click here: https://www.finance.nsw.gov.au/

Closing date 14 October 2018 [11:59PM] Your application should include a cover letter no more than two pages, and an up-to-date resume of no more than five pages which clearly details your skills and experience as relevant to this role. Applicants invited for interview will be required to complete additional assessments.

Salary Grade 3/4 maximum salary package up to $85,750 Package includes salary [$70,652 – $77,363] and employer’s contribution to superannuation, commensurate with skills and experience.

Job Status Temporary (up to 6 months) under the Government Sector Employment Act 2013.

Apply now at I work for NSW (formerly Jobs.NSW) Should you encounter any technical problems, please contact their helpdesk 1800 562 679. For any questions about making your application or assistance, please contact DFSI Recruitment on 02 9372 8121. 

Job reference 00006HFC.

The Department of Finance, Services and Innovation is an EEO employer and welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultures and people with a disability.

Change and Project Leads (Release Specialist) - DE.659

Change and Project Leads (Release Specialist) - DE.659

18 Oct
|
The Department of Finance, Services and Innovation
|
Sydney
  • 18 Oct
  • The Department of Finance, Services and Innovation
  • Sydney

Change and Project Leads (Release Specialist) Full Time – Ongoing – Multiple Roles State Wide SNSW Grade - 6 Applications are invited for an exciting opportunity to fill multiple roles for Cha [...]

LZ.265 Category Manager 11/12 (Travel)

LZ.265 Category Manager 11/12 (Travel)

17 Oct
|
The Department of Finance, Services and Innovation
|
Sydney
  • 17 Oct
  • The Department of Finance, Services and Innovation
  • Sydney

- One full time ongoing position based in Sydney CBD - Grade 11/12 Salary up to $144,521 p.a. base salary  - Exciting time to join! Apply your Procurement Category Management skills to the Good [...]

Category Manager 11/12 (Travel) - A.819

Category Manager 11/12 (Travel) - A.819

16 Oct
|
The Department of Finance, Services and Innovation
|
Sydney
  • 16 Oct
  • The Department of Finance, Services and Innovation
  • Sydney

- One full time ongoing position based in Sydney CBD - Grade 11/12 Salary up to $144,521 p.a. base salary  - Exciting time to join! Apply your Procurement Category Management skills to the Good [...]

Senior Manager, Freehold

Senior Manager, Freehold

15 Oct
|
The Department of Finance, Services and Innovation
|
Australian Capital Territory
  • 15 Oct
  • The Department of Finance, Services and Innovation
  • Sydney

The role This is an exciting opportunity to be part of a team which takes pride in the benefits our expertise ultimately delivers for the people and economy of NSW. Our property expertise supports ag [...]

Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: h742 service centre officer
Publish a new Free Offer
Need to publish an offer? With more than 1 million unique users per month, you will find the ideal candidate for your company instantly, what are you waiting for!
Publish Now

Subscribe to this job alert