ABOUT OUR CLIENT

Our client is an established accounting and advisory firm that works closely with small to medium businesses, professionals and family groups. They provide a broad range of services across accounting and taxation, business advisory, superannuation, financial and estate planning, lending and cloud accounting. Their approach goes beyond traditional compliance, with a robust focus on providing proactive advice to help clients improve their businesses and achieve their financial goals.

ABOUT THE ROLE

The Client Services Officer will act as a key point of contact for clients while supporting the day-to-day administration and smooth operation of the office. The role will work closely with Partners, accountants and the broader team across client enquiries, document preparation, workflow administration, reception and general office coordination.



This is a varied role suited to someone organised, proactive and confident dealing with clients.

KEY RESPONSIBILITIES
Act as a key point of contact for clients
Manage client enquiries and administrative requests
Prepare correspondence and client documentation
Coordinate appointments, meetings and diaries
Support workflow administration across the firm
Assist with reception and general office coordination

SKILLS & EXPERTISE
Strong client service and interpersonal skills
Clear written and verbal communication
Solid organisation and time management
High attention to detail and accuracy
Ability to manage competing priorities
Proactive approach with robust task ownership

📌 Client Services Officer Melbourne (Australia)
🏢 Hassett
📍 Australia