Director, Customer Resolution & Hardship Bendigo

Director, Customer Resolution & Hardship Bendigo

02 Sep
|
Latitude
|
Bendigo

02 Sep

Latitude

Bendigo

Latitude is seeking a Head of Customer Resolution & Hardship to lead enterprise-wide resolution, dispute resolution and hardship care across Australia & Recent Zealand. You will manage conduct risk, strengthen service outcomes and maintain trusted regulator relationships.

You will drive compliant performance using complaints insights to identify risks, trends and prospects for continuous improvement, partnering with executives and external bodies for strategic outcomes.
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📌 Director, Customer Resolution & Hardship Bendigo
🏢 Latitude
📍 Bendigo

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