01 Sep
|
Accor Hotels
|
Melbourne
01 Sep
Accor Hotels
Melbourne
Company Description
"Hospitality is a work of Heart"
atAccor.
At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued.
As one of the world's leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.
Novotel Melbourne South Wharf
is an eye-catching golden 26 level tower incorporating 347 accommodation rooms & suites, Mr. Carpano Dining and Bar and Allora Café.
The hotel has direct access to the Melbourne Convention & Exhibition Centre (MCEC), the Southern Hemisphere's largest meeting space and is adjacent to the popular DFO shopping centre with 180+ retail brands.
With us, your personality is valued, and your opportunities for growth know no boundaries.
Every action you take has a positive and memorable impact on the experience of our guests, your colleagues, and on the planet, contributing to pioneering the art of responsible hospitality.
Become a Heartist®, and let your heart guide you into a world where life pulses with passion.
Job Description
We're seeking an outgoing and service-oriented
Food & Beverage Supervisor
to lead our team across breakfast, lunch and dinner service periods.
Reporting to the Food and Beverage Manager, you'll support and inspire our team to deliver outstanding service and memorable experiences for our guests.
Offering the Hospitality Award rate of $***** per hour, as well as amazing Accor Heartist benefits, we want to develop your career in our hotel and in the wider Accor community.
Coordinate and manage the day-to-day F&B; operations,leading the teamto bringefficient, friendly and professional service to everyguest
Ensure team members have a good understanding of our food and beverage offeringsand are confident to make suggestions and recommendations
Coachteam members in service skills,dietaryand allergens knowledge, safe food handling, and engaging interactions
Maintain presentation of bar and restaurant areas, following set opening, closing and daily procedures
Coordinate with Kitchen team to maintain menu quality and consistency
Manage inventory, place orders, and control costs while maintaining product quality
Ensure compliance with food safety regulations, RSA and company policies
Handle guest inquiries, special requests, and resolve any issues promptly and professionally
Assist in creating and implementing innovative F&B; promotions and events
Qualifications
Proven experience as a Food & Beverage Supervisor or in a similar role for at least 12 months
Strong leadership and communication skills with ability to coach team members
Excellent problem-solving abilities and attention to detail
Responsible Service of Alcohol (RSA) qualification and knowledge of food safety regulations
Proficiency in inventory management, cost control, and POS systems (Micros)
Flexibility to work various shifts, including early mornings, late evenings, and weekends
Passion for delivering exceptional guest experiences with a positive, customer-first mindset
Benefits and Perks
positive work culture
global Accor and partner discounts including accommodation and dining
career progression
learning & development opportunities
the environment to learn a wide range of skills as part of a global hospitality brand
discounted staff meals
free barista coffee
discounted car parking in the DFO centre
easy access to public transport
Become a Heartist and work in an setting where we encourage you to bring your real self to work, unleash your creativity and have fun!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
#J-*****-Ljbffr
📌 Food And Beverage Supervisor (Melbourne)
🏢 Accor Hotels
📍 Melbourne