Brisbane Veterinary Specialist Centre (BVSC) is seeking a passionate, highly organised and client-focused Part-Time Administration Officer to join our team.
Working within a busy specialist veterinary hospital, you'll play an important role in creating a positive experience for our clients and their pets from the moment they walk through our doors.
This is a varied and rewarding part-time position, suited to someone who thrives in a fast-paced environment, enjoys working as part of a team and genuinely cares about providing exceptional service.
About You
We are looking for someone who:
Has previous experience in veterinary reception, medical reception, healthcare or a similarly client-focused environment
Is genuinely passionate about providing outstanding customer service
Communicates confidently and compassionately, particularly in challenging or emotional situations
Is highly organised and able to prioritise effectively in a fast-paced environment
Has excellent attention to detail
Can confidently manage competing demands while remaining calm and professional
Enjoys working collaboratively as part of a multidisciplinary team
Is compassionate, reliable and committed to delivering a high standard of service to clients and their pets
The Role
Your day-to-day responsibilities will include:
Welcoming clients and patients to our specialist hospital
Managing a busy reception desk,



phone calls and email enquiries
Scheduling specialist appointments and coordinating bookings
Liaising with referring veterinary clinics and our specialist teams
Processing payments, estimates and client accounts
Supporting the smooth flow of patients through the hospital
Providing clear, compassionate and professional communication
Maintaining accurate client and patient records
Working closely with our veterinary, nursing and administration teams
Why Join BVSC?
This is an opportunity to become part of a dedicated team working within a specialist veterinary environment where exceptional patient care and client experience are at the heart of what we do.
As a part-time team member, you'll have the opportunity to contribute to a professional and supportive hospital environment while enjoying the benefits of part-time employment.
Every day brings something different, and your contribution will play an important role in helping our hospital run smoothly and ensuring clients feel supported throughout their pet's specialist care journey.
If you are an experienced administration or reception skilled who enjoys working in a busy environment and wants to make a genuine difference to clients, patients and the veterinary teams around you, we'd love to hear from you.
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📌 Client Services Officer – Veterinary Receptionist (Brisbane)
🏢 Brisbane Veterinary Specialist Centre
📍 Brisbane