About the Role...
Passion and commitment are the driving forces behind Moama Bowling Club's success.
A stunning multi-purpose dining, conference, entertainment and sporting venue, we are acknowledged along the Murray River as a leader in our industry.
To oversee the day to day operation of the Club including but not limited to ensuring regulations for entry into The Club are met and ensuring that the highest standards of Customer Service are provided to all guests at all times.
As Duty Manager you will be the first point of contact for staff and will be responsible for daily maintenance of the roster and allocation of duties to ensure each shift runs smoothly and efficiently.
Your sound leadership skills coupled with your qualified presentation and excellent communication skills will see you as a highly valued member of our management team.
This role is ideally suited to a natural leader who has a keen eye for detail and the ability to drive service, safety and staff management at every level.
Key Selection Criteria:
Leadership skills to ensure all Team Members follow the correct procedures to guarantee a safe, positive and memorable experience for guests at all times
Sound knowledge and experience in Hospitality
Coaching and mentoring skills to train and develop team members




Dispute resolution techniques to resolve staff and customer grievances in a timely and efficient manner ensuring a positive business outcome is achieved
Performance Management training and experience
Ability to think on your feet and effectively respond to and participate in emergency situations
Excellent verbal and written communication, interpersonal and time management skills
A friendly and outgoing personality and impeccablepresentation
Drive to promote motivation and a positive workplace culture among all team members
NSW Responsible Service of Alcohol
certificate required
NSW Responsible Conduct of Gaming
certificate required
Current
First Aid
accreditation
This is a key role in our business and it's important that you are capable of working efficiently in a busy work environment.
The roster for this position is on a 4 weekly rotation and includes both day and night shifts and
applicants must be available across the 7 day week
.
What's in it for you...
As well as a generous salary, this position will enjoy at least 9 days off in every 4 weekly rotation, the provision of meals whilst on shift and have access to Health and Wellbeing programs.
For further enquiries, please call
Jo Webb, Employee Relations Manager ************
.
#J-*****-Ljbffr

📌 Duty Manager - Full Time (New South Wales)
🏢 Moama
📍 New South Wales