Vertiv in Sydney, NSW, is seeking a Service Customer Success Manager to maximise customer value across the installed base, drive renewals and upsell opportunities, and coordinate with sales, operations and service delivery.
You will monitor performance, promote advanced service offerings, and push for recurring revenue growth while ensuring customer outcomes and system reliability. This role also requires solid collaboration with cross-functional teams to ensure service excellence.
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📌 Strategic Customer Success Manager — Renewals & Growth (Sydney)
🏢 Vertiv
📍 Sydney