Overview
AWS is seeking Engineering Operations Technicians (EOTs) to support the operation and maintenance of critical infrastructure within AWS data centre environments. This role is responsible for hands-on electrical and mechanical troubleshooting, facility operations and maintenance activities that help keep AWS cloud infrastructure running securely and reliably. The role requires solid technical troubleshooting skills, operational awareness and the ability to work within fast-paced, mission-critical environments.
About the organisation
AWS Infrastructure Services owns the design, planning, delivery and operation of AWS global infrastructure, including the data centres, power systems, cooling systems and networking equipment that keep the cloud running. AWS teams bring together professionals from military, engineering, technical trades, emergency services and operational backgrounds to support critical infrastructure environments across Australia and globally. Amazon actively supports veteran and military community employment pathways through dedicated mentoring, onboarding and support programs, recognising the leadership, adaptability and operational experience veterans and first responders bring to high-performing teams.
The role
As an Engineering Operations Technician (EOT), you will support the operation, maintenance and reliability of critical data centre infrastructure across AWS facilities.
Key responsibilities
Supporting routine and corrective maintenance activities across critical infrastructure systems
Troubleshooting electrical and mechanical equipment including generators,



UPS systems, HVAC and cooling systems
Monitoring and maintaining facility performance, reliability and operational efficiency
Supporting commissioning and build activities for new infrastructure and facilities
Assisting with projects to improve facility capacity, sustainability and reliability
Managing contractors, vendors and maintenance activities on-site
Supporting operational reporting, asset management and compliance activities
Participating in 24/7 shift rotations and responding to operational incidents when required
Skills and experience
Knowledge of mechanical, HVAC or critical infrastructure systems
Strong troubleshooting and technical problem-solving skills
Experience working within operational or industrial environments highly regarded
Understanding of service management processes including change and problem management desirable
Experience supervising contractors or vendors desirable
Technical trade qualification, military technical training or engineering certification highly regarded
Ability to work effectively within shift-based operational environments
Requirements
Australian Citizenship required
Must hold, or be eligible to obtain, an Australian Government Security Clearance
Ability to successfully complete an Organisational Suitability Assessment
Valid and current Driver's Licence required
Ability to work 24/7 rotating shift patterns, including 12-hour shifts
Ability to travel and relocate during onboarding and training periods if required
Job details
Vacancies: 1
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📌 Engineering Operations Technician (Melbourne)
🏢 Amazon Web Services (AWS)
📍 Melbourne