WC Consultant - Return to Work & Claims Advisory
At Aon, we help organisations make better decisions to protect and grow their people and business.
As our Workplace Risk business continues to grow, we are seeking an experienced Return to Work professional to join our national team to build on our outsourced injury management and return to work solution - WorkAon.
This role offers the opportunity to move beyond traditional claims management and become a trusted advisor to some of Australia's largest employers, helping them improve recovery at work, reduce workers' compensation costs and strengthen governance across complex injury portfolios.
This position could be based in any of our Aon metro offices in Sydney, Melbourne or Brisbane.
What the role involves
You will work directly with clients to provide outsourced return to work and injury management services, partnering with insurers, claims agents, rehabilitation providers and key stakeholders to improve claim outcomes.
Key responsibilities include:
Managing return to work and injury management programs for employer clients
Developing and reviewing return to work plans
Facilitating early intervention and recovery at work strategies in consultation with key stakeholders
Providing oversight of complex and high-risk workers' compensation claims
Engaging with insurers and claims agents to drive timely and effective claim outcomes
Supporting employers to meet legislative and regulatory obligations
Supporting client payroll requirements to ensure timely and accurate administration of weekly benefits
Delivering performance reporting, claim reviews and strategic recommendations
Using Aon's AI and analytics tools to identify claim trends, flag high-risk claims earlier and strengthen the quality of your advice
Finding practical ways to apply AI to reduce manual effort and improve consistency across your claims portfolio




Assisting clients to identify opportunities to improve governance, claims performance and return to work outcomes
Building trusted relationships with senior client stakeholders
About you
You are a proactive and commercially minded skilled who enjoys solving client problems and influencing positive outcomes.
You will bring:
3+ years' experience in workers' compensation, injury management or return to work
Experience working for an employer, insurer, broker or consulting organisation
Strong understanding of workers' compensation legislation and injury management practices
Experience managing stakeholder relationships across multiple parties
Excellent communication and presentation skills
Strong organisational and project management capability
Ability to analyse claims information and identify actionable insights
Confidence using digital tools, and an openness to adopting AI to work smarter and lift the quality of client outcomes
Desirable:
Return to Work Coordinator accreditation
Allied Health, Occupational Rehabilitation, Health Sciences, WHS or related qualifications
Multi-jurisdiction workers' compensation experience
Consulting or client-facing experience
Experience using AI, data or analytics tools to improve claims, reporting or decision making
Why Aon?
This is an opportunity to help shape a growing national service offering within Workplace Risk. You'll work alongside market-leading specialists in workers' compensation, self-insurance, WHS and people risk while developing your consulting and client advisory capability.
We offer:
Flexible hybrid working




National career opportunities
Exposure to large and complex clients
Strong professional development pathways
Access to leading AI and analytics tools, and the support to build your capability with them
The opportunity to influence the future direction of Workplace Risk at Aon
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
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📌 Wc Consultant - Return To Work & Claims Advisory (Sydney)
🏢 Aon
📍 Sydney