Ramsay Psychology Services - Cairns – Cairns QLD
We are seeking an organised and friendly Receptionist to join our team at Ramsay Psychology Services - Cairns. This is a
permanent, part-time
position.
About the Role
As the first point of contact for our organisation, you will play a vital role in creating a welcoming and efficient experience for all visitors, clients, and callers. This position offers an excellent opportunity to showcase your outstanding interpersonal skills while supporting our team in delivering exceptional service every day.
Greet visitors and clients with warmth and professionalism, ensuring a positive first impression
Answer, screen, and direct incoming calls with excellent phone etiquette and efficiency
Manage and maintain the reception area, keeping it organized, clean, and welcoming
Schedule appointments and manage calendars for team members with meticulous attention to detail
Perform data entry and maintain accurate records using company systems and Microsoft Office applications
Provide administrative support to various departments, demonstrating flexibility and cooperative spirit
Handle inquiries and resolve issues promptly, showing empathy and problem-solving abilities
Coordinate mail distribution, packages, and deliveries in an organized manner
Assist with onboarding new employees and provide general orientation support
Maintain confidentiality and handle sensitive information with professionalism and discretion
Support special events and meetings as needed, demonstrating enthusiasm and organizational excellence
About You
To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy environment.
The ability to converse and be empathetic while managing a busy flow ofappointment dairies,



phone calls, emails etc.
You will have strong communication, multi-tasking and interpersonal skills and should be comfortable working in a team of doctors, nurses, psychologist, administrators, clinical and non-clinical staffs.
Computer literacy including the Microsoft Office suite of Programs
Strong attention to detail and understanding of a specialist practice setting, Medical Terminology are highly desired, though not essential.
Coordinate with staff from other departments.
Complete other clerical tasks such as data entry, billing, banking, and stationary order
What's in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
Grow your career
with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
Save more every day
with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
Enjoy peace of mind
with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
Find balance
through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
Increase your take-home pay
through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, "people caring for people" is at the heart of everything we do. We are:
Australia's largest private hospital operator, with over 74 sites and 35,000 staff
A values-led workplace where you'll be supported personally and professionally
A place with flexible, permanent and career-growth opportunities nationwide.
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📌 Receptionist (Cairns)
🏢 Ramsay Psychology Services - Cairns
📍 Cairns