Provide exceptional administrative and executive support to the General Manager in a High-Impact Setting!
Competitive Full-Time salary $77,000 - $82,000 + Superannuation (based on experience)
The Opportunity: Executive Support Officer with Real-World Impact
Ready to be an Executive Support Officer in an environment unlike any other? The Ravenhall Correctional Centre, Victoria's largest prison for adult males, is seeking a dynamic
Executive Support Officer
to become a key member of our Executive team.
This is more than an administration role; it's a critical position that delivers high level support to the General Manager in coordinating daily diary activity, managing the interface between the General Manager and stakeholders, scheduling appointments, preparing communication and reporting templates. You will operate within the unique operational setting of a correctional facility, working with a team committed to safety, rehabilitation, and community outcomes.
If you thrive on complexity, confidentiality, and providing high-quality, professional executive support, this is your chance to make a lasting difference to our people and, by extension, to the community we serve.
As the Executive Support Officer, you will orchestrate the administrative functions of the Executive Office:
Provide high-level administrative support, including diary management, travel arrangements, and meeting coordination.
Prepare and review correspondence, reports, and briefing materials with accuracy and confidentiality.
Act as the first point of contact for internal and external stakeholders, ensuring professional and timely communication.
Manage sensitive information with discretion and maintain strict confidentiality.
Assist with project coordination, data analysis, and reporting to support operational and strategic initiatives.
Monitor deadlines and ensure compliance with organisational policies and procedures.
Support key functions, such as Compliance and Performance and Human Resources, to ensure integrated, best practice service delivery.
Is This You? Your Essential Skills for Success
We are looking for a highly organised, discrete, and sharp-minded professional who can navigate a high-volume, highly regulated setting:
Demonstrated experience in executive or senior administrative support roles.
Strong organisational skills with the ability to manage competing priorities in a fast-paced environment.
Excellent written and verbal communication skills.
High level of discretion and ability to handle confidential information.
Proficiency in Microsoft Office Suite and other relevant systems.
Knowledge of correctional services or government operations is desirable but not essential.
Our Unique Setting: Ravenhall Correctional Centre
Ravenhall is an innovative facility focused on rehabilitation for people in our care,



with a specialised focus on people who are Aboriginal, and those with complex mental health needs. Its unique campus-style design underpins GEO's
Continuum of Care
philosophy, which extends post-release through GEO's Community Reintegration Centre. Working here means you're supporting the people who drive this critical mission forward.
Please Note: This role is situated within a correctional setting and will involve direct contact with prisoners. Ability to obtain and maintain a security clearance is mandatory.
The Rewards: Investing in Your Career and Wellbeing
Joining GEO means being part of a team committed to professional excellence and making a real difference. We offer a compelling range of benefits:
Competitive salary and free parking
Employee Assistance Program
Staff gym
Subsidised meals
Fitness Passport to promote wellbeing. Discounted gym and pool access for members and their families to over **** fitness facilities across Australia.
Discounted Private Health Insurance (Medibank Private)
Key Selection Criteria & Diversity Statements
Describe your experience communicating with senior stakeholders or executives.
Describe a time where you handled highly confidential or sensitive information. How did you ensure discretion?
Describe a time you identified an error in your work or someone else's work. How did you identify the error, and resolve this?
Do you hold an unrestricted Australian drivers licence? (Yes/No)
Do you speak a language(s) other than English?
Do you identify as Aboriginal and/or Torres Strait Islander?
Please provide your date of birth. This is required for the purpose of preliminary security checks. By providing your date of birth you consent to The GEO Group Australia Pty Ltd completing these checks as part of the recruitment and selection process and prior to you coming on site.
The information obtained from these questions is used to assess suitability for employment based upon the inherent requirements of the role on a case-by-case basis and in consideration of the GEO Group's policies, values and behaviours.
If you have been charged with or convicted of an offence in Australia or overseas (including pending charges), please provide details. If no, please write "N/A".
Do any of your close friends, immediate family members, your partner or anyone in your household currently work in Corrections or Detention Services? If YES, please include the name of the organisation that they work for, their full name,



position and your association/relationship with them.
In accordance with Section 41(1) of the Workplace Injury Rehabilitation and Compensation Act ****, do you have any pre-existing or current injuries or diseases that you are aware of, which could reasonably be expected to be affected by the nature of the proposed employment as described in the position description? Please note: If you do not disclose such conditions, or provide false or misleading information, you may not be entitled to compensation (WorkCover) for any recurrence, aggravation, acceleration, exacerbation, or deterioration of that injury or disease arising from your employment with us, as per Section 41(2) of the Act. If yes or if you are unsure, please provide details about the injury or illness. If no, please write "N/A".
Have you ever in Australia or overseas, attracted police attention, been charged with, convicted of, or cautioned as an adult or juvenile in respect of any offence (including against traffic laws). If you have been charged with any offence regardless of the outcome of that charge you must declare this. This includes situations where you believe a criminal record has not been recorded. If "yes", please provide details, including the nature of the charge, whether you were convicted, and the penalty/sentence that you received.
Have you ever associated with any individual who has a criminal history or has been in jail? If yes, please state the nature of your relationship to the individual and the name of the Correctional Centre the person was in (or is currently in). If unsure of exact details, please state this in your response.
At an appropriate stage of the recruitment and selection process, GEO will undertake comprehensive security and probity checks, to ensure your suitability to work within the Corrections industry. Do you give permission for GEO Healthcare, the GEO Group Australia Pty Ltd or a third party engaged by GEO Healthcare or The GEO Group Australia Pty Ltd to complete security and probity checks as part of your application for employment?
Have you ever been employed by the GEO Group Australia (including by AMS, ACM or Pacific Rim Employment Pty Ltd) or by any other Corrections or Detention Services organization (Public or Private) or provided, in any capacity, healthcare services to the Corrections or Detention Services sector? If YES, please include details.
Aboriginal and Torres Strait Islander applicants are encouraged to apply
We are always looking for people to join our company who share the values that we stand for:
INTEGRITY RESPECT ACCOUNTABLE AGILE INNOVATIVE
Applications close at 11:59pm Monday 7 September ****.
Please note* This is a progressive campaign and interviews may commence prior to the closure of the advertisement.
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📌 Executive Support Officer (Melbourne)
🏢 The GEO Group Australia
📍 Melbourne