Be Part of Something Recent and Meaningful!
At Caption by Hyatt Central Sydney, we're rethinking hospitality—putting community, sustainability, and self-expression at the heart of everything we do.We are looking for someone who brings energy, curiosity, and a hands-on approach to creating unforgettable guest moments to join us as a Part-Time Guest Service Host.About the RoleWhether guiding guests through mobile kiosk check-ins, offering local tips, or helping to create memorable moments in our communal spaces, you'll be empowered to make each experience personal and authentic.Some Key Responsibilities include:Deliver authentic, people-first guest service that reflects our brand and neighbourhood.Assist with arrivals, departures, billing, luggage handling, and Grab & Go sales in a relaxed, helpful way.Stay front-of-house and available to respond to guest needs, questions, and feedback.Contribute to a tidy, lively, and inclusive lobby space that feels more like a local hangout than a hotel reception.Share insider tips and local recommendations to connect guests with the Haymarket community.Ensure safety, compliance, and guest privacy standards are met at all times.Support other departments when needed and participate in team training, meetings, and culture-building activities.Help foster a positive team environment by living our brand values of care, curiosity,



and connection.We're looking for someone who:Preferable experience in a front office or guest-facing hospitality role, lifestyle hotel experience is a plus!
Is personable and confident engaging with guests and creating genuine connectionsStays calm and solutions-focused in a dynamic environmentIs proactive, reliable, and comfortable working independently and in a teamHas full work rights and flexibility to work a rotating 7-day roster (including weekends and nights)What's in it for you:Join a purpose-driven brand redefining hospitality in AustraliaHelp shape guest service standards for a new kind of hotelBe part of a supportive, inclusive team that values creativity, sustainability, and connectionAccess global learning and development through Hyatt's networkGrow your career with one of the world's leading hotel groupsReceive a competitive salary and benefits packageEnjoy discounted and complimentary stays at Hyatt properties worldwideGet 10% off private health insuranceBenefit from generous leave and paid time offAccess mental health and wellbeing support through Hyatt's Employee Assistance ProgramBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Guest Service Host - Create Local Moments & Memorable Stays (Sydney)
🏢 Hyatt Hotels
📍 Sydney