Command Centre Operator (Tech-Enabled CCTV Monitoring)Due to continued growth, we're expanding our Command Centre team and looking for motivated, tech-minded individuals to join us.Whether you're an experienced security professional looking to put your technical skills to better use, or a university graduate eager to start a career in the electronic security and technology sector, we'd like to hear from you.This role goes beyond traditional alarm monitoring.
You'll work within a modern Command Centre environment, using industry-leading security technology to protect people, property and assets across Australia.You'll monitor alarms and CCTV, assess security events, troubleshoot technical issues, configure camera analytics, and play a critical role in real-time incident management.If you're calm under pressure, enjoy technology, and thrive in a fast-paced environment where every day is different, this could be the perfect opportunity.Our Command Centre operates 24 hours a day, 7 days a week on a rotating roster across three shifts, so flexibility is essential.Due to continued growth, we're expanding our Command Centre team and looking for motivated, tech-minded individuals to join us.Whether you're an experienced security professional looking to put your technical skills to better use, or a university graduate eager to start a career in the electronic security and technology sector, we'd like to hear from you.This role goes beyond traditional alarm monitoring.
You'll work within a modern Command Centre environment, using industry-leading security technology to protect people, property and assets across Australia.You'll monitor alarms and CCTV, assess security events, troubleshoot technical issues, configure camera analytics, and play a critical role in real-time incident management.If you're calm under pressure, enjoy technology, and thrive in a fast-paced environment where every day is different,



this could be the perfect opportunity.Our Command Centre operates 24 hours a day, 7 days a week on a rotating roster across three shifts, so flexibility is essential.What you'll be doingMonitor CCTV systems and respond to alarms, incidents and security breaches.Assess incidents and escalate events in line with customer instructions and internal procedures.Maintain situational awareness and ensure only authorised individuals access client sites.Configure and manage camera analytics, including event triggers, alert zones and schedules.Investigate and troubleshoot issues such as offline cameras, communication failures and system faults.Complete incident reports, activity logs and system notes with accuracy and attention to detail.Support reporting functions, including number plate recognition and other analytical data where applicable.Operate access control and security management platforms.Communicate professionally with customers, emergency services, field personnel and internal stakeholders.Contribute to continuous improvement by identifying system issues and opportunities to enhance service delivery.What we're looking forExperienced Security ProfessionalsPrevious control room, monitoring centre, security operations or command centre experience preferred.Current NSW 1E Security Licence highly regarded.Strong understanding of CCTV, alarm monitoring and incident response procedures.University Students & Technical CandidatesCurrent university students studying Information Technology,



Cyber Security, Criminology, Engineering, or related disciplines are encouraged to apply.Looking for practical industry experience while completing your studies.A genuine interest in technology, electronic security systems and problem-solving.Strong analytical skills with the ability to learn recent platforms, systems and technologies.Comfortable working in a fast-paced operational environment and making decisions under pressure.Essential SkillsAbility to remain calm and make sound decisions under pressure.Strong attention to detail and situational awareness.Excellent communication and customer service skills.Reliable, accountable and able to work effectively within a team.Comfortable using computers and learning new software systems.Ability to work a rotating 24/7 roster.Licences & complianceCurrent NSW 1E Security Licence preferred (we can assist suitable university students with the licence application process)NSW 1E Security Licence must be obtained before commencing employmentMust have full working rights in AustraliaMust be willing to complete a criminal history check prior to commencementWhy join us?
You'll be part of a high-performing team in a business that's growing quickly and investing in technology, training, and career development.
If you want a role where you can build real capability in modern electronic security operations — this is it.To apply: Please submit your resume with your application.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 24/7 Command Centre Operator - Tech-Driven Cctv Monitoring (Sydney)
🏢 Vision Intelligence
📍 Sydney