Customer Service & Showroom Assistant (NSW)Location: Prestons, NSW **** (Western Sydney)Company: Nikpol AustraliaJob Type: Full-Time, Permanent RoleBe the Face of Nikpol in Our New Showroom & Trade CounterNikpol is looking for a friendly, professional, and customer-focused Customer Service & Showroom Consultant to join our new Prestons location.
This role is perfect for someone who enjoys helping customers, has an eye for interiors, and thrives in a fast-paced environment.About UsNikpol is a leading Australian supplier of decorative surfaces, hardware, storage solutions, and Blaupunkt kitchen appliances.
We work closely with cabinetmakers, builders, designers, and architects to deliver quality products and reliable service nationwide.About the RoleYou will be the first point of contact for showroom visitors and trade customers, providing product advice, processing orders,



and supporting the sales team.Key ResponsibilitiesGreet and assist showroom and trade customersProvide product information and recommendationsProcess sales orders and enquiries accuratelySupport phone and email customer service requestsAssist with product displays and showroom presentationLiaise with warehouse and sales teams to ensure smooth order flowMaintain high standards of customer experienceWhat You'll NeedPrevious customer service or retail/showroom experience (preferred)Strong communication and interpersonal skillsConfident and professional customer-facing approachInterest in interiors, cabinetry, or building products (advantage)High attention to detail and accuracy with ordersAbility to multitask in a busy environmentBasic computer skills (order systems/email)What We OfferFull-time permanent positionModern recent showroom environment in PrestonsFriendly, supportive team cultureTraining on products and systemsCareer development within a growing national companyCompetitive salary based on experience
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📌 Customer Service & Showroom Assistant (Sydney)
🏢 Nikpol
📍 Sydney