Internal Sales & Customer Service RepresentativeInternal Sales & Customer Service RepresentativeSmeaton Grange, NSW | Full-TimeAbout UsPrecision Paper Coatings is a proudly Australian manufacturer with over 50 years of experience delivering high-quality adhesive products.
We are known for our reliability, responsiveness, and strong customer relationships.
Our team is committed to providing outstanding service and practical solutions that help our customers succeed.About the RoleWe are looking for a customer-focused Internal Sales professionalwho is passionate about delivering exceptional service.
In this role, you will be the first point of contact for our customers, ensuring every interaction is professional, helpful, and efficient.You will play a key role in building strong relationships, supporting customer needs, and ensuring a seamless experience from enquiry through to delivery.Knowledge of attache will be an advantage.Key ResponsibilitiesRespond promptly to customer enquiries via phone and email with a strong focus on service and solutionsProcess orders accurately and efficiently, ensuring a smooth customer experienceBuild and maintain strong,



long-term customer relationshipsLiaise with warehouse and operations to provide clear and reliable delivery informationProactively resolve customer issues with professionalism and careMaintain accurate customer records and sales dataSupport the sales team with day-to-day administrative tasksWhat We're Looking ForExperience in internal sales, customer service, or sales administrationA genuine commitment to delivering outstanding customer serviceStrong communication skills and a friendly, qualified mannerExcellent organisation and attention to detailAbility to multitask and prioritise in a fast-paced environmentProficiency in Microsoft Office (Outlook, Excel, Word)A team player who takes initiative and pride in their workWhat We OfferA supportive and collaborative team environmentStable, long-term career opportunity with a well-established Australian manufacturerOngoing training and developmentCompetitive remunerationA workplace culture built on respect, reliability, and customer focusApply NowIf you're passionate about customer service and enjoy building strong relationships, we'd love to hear from you.
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📌 Inside Sales & Customer Service Specialist (Sydney)
🏢 Precision Paper Coatings
📍 Sydney