Sales - LOG - Business Development ExecutiveTravel will be required within the metropolitan areaEmploying entityCapital Transport and Logistics Group Pty Ltdauthority to actThis position must act within written group policies, procedures and operations manuals.
All decisions outside these parameters must be approved by your direct manager.Number of staff reporting directly to this position0Number of staff reporting indirectly to this position0Critical relationships (internal)Head of Sales – LOG and TransportChief Executive OfficerOperations ManagerChief Operating Officer – LogisticsAccount Management and Sales Department (LOG)Operations and Customer Service DepartmentSupply Chain ManagementFinance and Administration DepartmentHR, Legal and HSEQ departmentsCritical relationships (EXternal)Existing clientsPotential clientsPosition SummaryAs a Business Development Executive, you will be responsible for achieving year to date budgets through execution of a successful pipeline of new business clients' awards.
This pipeline will be constructed by adhering to the minimum standards of client interactions as outlined below, relating to calls, meetings and opportunity sizes.
Business Development Executive are expected to source new business leads through a variety of methods and manage the relationship with new clients to ensure we retain their business.LOG - Business Development ExecutiveDepartmentSalesReports directly toState Sales Managerreports indirectly toHead of SalesNumber of reporting relationships2Travel RequirementsTravel will be required within the metropolitan areaEmploying entityCapital Transport and Logistics Group Pty Ltdauthority to actThis position must act within written group policies, procedures and operations manuals.
All decisions outside these parameters must be approved by your direct manager.Number of staff reporting directly to this position0Number of staff reporting indirectly to this position0Critical relationships (internal)Head of Sales – LOG and TransportChief Executive OfficerOperations ManagerChief Operating Officer – LogisticsAccount Management and Sales Department (LOG)Operations and Customer Service DepartmentSupply Chain ManagementFinance and Administration DepartmentTransport Sales Teams – Including NationalHR, Legal and HSEQ departmentsCritical relationships (EXternal)Existing clientsPotential clientsPosition SummaryAs a Business Development Executive, you will be responsible for achieving year to date budgets through execution of a successful pipeline of new business clients' awards.
This pipeline will be constructed by adhering to the minimum standards of client interactions as outlined below, relating to calls, meetings and opportunity sizes.
Business Development Executive are expected to source new business leads through a variety of methods and manage the relationship with new clients to ensure we retain their business.1.
Key Responsibilities and Tasks1.1 Robust Pipline and Activity KPI'sMaintain a pipeline of Qualified Opportunities, ensuring all information is detailed and relevant in the CRM system.Construct a varied pipeline with no less than 20 ongoing opportunities.Ensure all appointments, follow-up calls, emails, and tasks are tracked in the CRM.Achieve the following KPI's:ActivityKPIComplete required road daysTuesday and Thursday(Monday,



Wednesday and Friday in the office)Complete call block times9am till 2pmComplete all required admin workPost 2pm after call block timeAchieve the minimum number of appointments per road dayMinimum is 6 appointmentsAchieve required appointments per dayAppointments per day, in terms of:New business first contactSales = 3 first contactFollow up meetingsSales = 3 follow upPhone calls per weekPhone calls75 per week (50 must be prospecting/ first contact)Adherence to any minimum standards that are displayed on CRM dashboards.1.2 Client EngagementSource new business leads through various methods and manage relationships with new clients to retain their business.Attend new business appointments and follow-up actions to secure prospective clients.Close new business deals with decision-makers through the defined Capital Logistics Sales Cycle.Establish, develop, and manage effective customer relationships.Maintain and grow relationships with secured clients to increase the share of wallet and ensure their business is deeply integrated with ours.Work on brick walling the customer by establishing multiple relationships within their business to meet their needs at all levels.Effectively account manage clients that are onboarded within your NB sales budget year.
This includes account management meetings, WBR, MBR and QBR's where relevantActivity to be reflective of this account management responsibility and expectation is that 25% of all meetings and communication are related to account management responsibilities after 6 months of the budget year.1.3 Meetings and ReportingAttend cyclical team meetings, including Sales Meeting Monday, where are we Wednesday/Training, and Friday PM (NSM discretion).
Participate in monthly One on Ones (45 mins) with your manager.Review service feedback reports daily and contact customers who experienced service issues.1.4 Sales and ComplianceAchieve budget, margin, new traders, and new business activity targets.Sell the Capital Logistics value proposition into allocated markets and verticals.Ensure compliance with Capital Transport Group's Company Policies at all times.Escalate client proposed modifications to credit application terms and conditions to National Legal Counsel prior to providing services.1.5 Professional ConductDemonstrate professional and courteous written and verbal communication with clients, colleagues, and suppliers.Advocate cooperation with both intra and inter-departments.Ensure all client expectations are met in terms of time and quality in the delivery of services.Demonstrate impeccable personal presentation standards to represent a market-leading, dynamic organisation and enhance your personal brand.1.6 Addition ResponsibilitiesRespond to Requests for Pricing (Tenders)



only where there is a genuine opportunity and approval from the Head of Sales.Conduct client site inspections to ensure high service standards and safety compliance.Notify your manager if additional training is required.Use work time and resources for work activities, limiting personal phone calls, internet browsing, and mobile phone usage.1.7 BudgetYou will be required to achieve the budget allocated for the position, this will be discussed with you by your Manager as required from time to time.2.
Commission StructureCommission will be paid per the Commission Structure supplied to you separately from this position description.3.
Work Health and Safety (WH&S;) ResponsibilitiesAll staff are responsible for the following safe work procedures and instructions:3.1 Employees mustCooperate with the Capital Group in relation to activities undertaken to comply with WH&S; and National Heavy Vehicle legislation;Undertake all relevant training to carry out your responsibilities in line with CG's policies and procedures and legislative requirements;Perform their roles effectively to manage Chain of Responsibility (COR) risks, and ensure their actions or inactions do not cause or contribute to road safety breaches, specifically with regards to:Load Restraint;Mass and Dimension;Fatigue;Speed; andVehicle Standards.Ensure that any potential or actual breaches of CG policies and procedures are reported immediately to their Manager;Take reasonable care for their own health and safety and the health and safety of other people who may be affected by their conduct in the workplace; andNot wilfully or recklessly interfere with or misuse anything provided in the interest of setting health and safety or welfare.3.2 Supervisors are responsible forProviding adequate supervision through technical guidance, training and support to ensure employees carry out their responsibilities in line with CG's policies and procedures and legislative requirements;Maintaining regular communication with employees to identify if there are any issues that could result in a breach to CG policies and procedures and escalating to the Manager and relevant key stakeholders;Assisting with any efforts undertaken by the Capital Group to implement initiatives and corrective actions to comply with WH&S; and National Heavy Vehicle legislation.3.3 Managers and Section Heads are responsible forEnsuring information, training, instruction and supervision is provided to all employees at the point of induction, and cyclically thereafter, so that they can effectively perform their roles and responsibilities in accordance with CG policies and procedures, and legislative requirements;Maintaining regular communication with employees to identify if there are any issues that could result in a breach to CG policies and procedures;Monitoring internal and external processes to identify risks to the business and developing suitable control measures;Identifying and investigating any potential or actual breaches, notifying and consulting with the relevant key stakeholders, implementing corrective actions required for compliance without delay, and ensuring appropriate records are maintained.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Logistics Sales & Business Development Executive (Sydney)
🏢 Capital Group
📍 Sydney