NEC Corporation in Canberra is seeking an experienced ITSM Specialist to coordinate Problem Management across multiple providers and drive service improvement. You will lead RCA activities, ensure permanent fixes, and work with service managers, technical experts, and customers to enhance outcomes.
The role requires 3+ years in Problem/Incident Management, ITIL knowledge, and ServiceNow proficiency. Solid stakeholder management, analytics, and a proactive improvement mindset are essential.
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📌 Itsm Problem Coordinator — Rca & Service Improvement (Canberra)
🏢 NEC
📍 Canberra