Senior Member Experience Lead (Hybrid) | Growth & Impact (Gladstone Central)

Senior Member Experience Lead (Hybrid) | Growth & Impact (Gladstone Central)

01 Sep
|
Aia Hong Kong And Macau
|
Gladstone Central

01 Sep

Aia Hong Kong And Macau

Gladstone Central

AIA Australia is seeking a Senior Member Experience Consultant to lead and mentor a busy contact centre team, delivering timely responses to member and provider inquiries. You will support operational activities, ensure data integrity, and contribute to improving customer experience across channels.
The role requires leadership, solid communication, and a background in health insurance with proficiency in relevant systems.
#J-*****-Ljbffr

📌 Senior Member Experience Lead (Hybrid) | Growth & Impact (Gladstone Central)
🏢 Aia Hong Kong And Macau
📍 Gladstone Central

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