Senior Member Experience Lead (Hybrid) | Growth & Impact (Coffs Harbour)

Senior Member Experience Lead (Hybrid) | Growth & Impact (Coffs Harbour)

01 Sep
|
Aia Hong Kong And Macau
|
Coffs Harbour

01 Sep

Aia Hong Kong And Macau

Coffs Harbour

AIA Australia is seeking a Senior Member Experience Consultant to lead and mentor a busy contact centre team, delivering timely responses to member and provider inquiries. You will support operational activities, ensure data integrity, and contribute to improving customer experience across channels.
The role requires leadership, robust communication, and a background in health insurance with proficiency in relevant systems.
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📌 Senior Member Experience Lead (Hybrid) | Growth & Impact (Coffs Harbour)
🏢 Aia Hong Kong And Macau
📍 Coffs Harbour

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