Senior Member Experience Lead (Hybrid) | Growth & Impact (North Mackay)

Senior Member Experience Lead (Hybrid) | Growth & Impact (North Mackay)

01 Sep
|
Aia Hong Kong And Macau
|
North Mackay

01 Sep

Aia Hong Kong And Macau

North Mackay

AIA Australia is seeking a Senior Member Experience Consultant to lead and mentor a busy contact centre team, delivering timely responses to member and provider inquiries. You will support operational activities, ensure data integrity, and contribute to improving customer experience across channels.
The role requires leadership, robust communication, and a background in health insurance with proficiency in relevant systems.
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📌 Senior Member Experience Lead (Hybrid) | Growth & Impact (North Mackay)
🏢 Aia Hong Kong And Macau
📍 North Mackay

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