Senior Member Experience Lead (Hybrid) | Growth & Impact (Geelong)

Senior Member Experience Lead (Hybrid) | Growth & Impact (Geelong)

01 Sep
|
Aia Hong Kong And Macau
|
Geelong

01 Sep

Aia Hong Kong And Macau

Geelong

AIA Australia is seeking a Senior Member Experience Consultant to lead and mentor a busy contact centre team, delivering timely responses to member and provider inquiries. You will support operational activities, ensure data integrity, and contribute to improving customer experience across channels.
The role requires leadership, solid communication, and a background in health insurance with proficiency in relevant systems.
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📌 Senior Member Experience Lead (Hybrid) | Growth & Impact (Geelong)
🏢 Aia Hong Kong And Macau
📍 Geelong

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