Business Analyst - Technology Projects
Contract opportunities available
across enterprise ICT and digital transformation programs
Perth-based opportunities with
Onsite and/or hybrid working arrangements
Seeking experienced Business Analysts with backgrounds across
CRM, Salesforce, MDM, Intune, infrastructure, cloud, or enterprise technology
Opportunities ranging from
business analysis and requirements through to process improvement, testing, and implementation
About the Role
Green Light Worldwide is building a pipeline of experienced
Business Analysts and Senior Business Analysts
for upcoming enterprise technology and transformation projects across Perth.
These opportunities will suit BAs who can operate between business and technical teams and translate complex requirements into practical technology solutions. Projects may span
CRM and Salesforce, contemporary device management, Intune/MDM, IT operations, infrastructure, cloud, cybersecurity, service management, and broader digital transformation initiatives
.
The successful candidates will be comfortable working with stakeholders at different levels, leading discovery and requirements activities, and supporting projects through to implementation and business readiness.
Responsibilities
Lead requirements gathering and analysis across enterprise technology projects
Facilitate workshops, interviews, and stakeholder engagement sessions
Analyse current-state processes and develop future-state business processes
Define business requirements, functional requirements, user stories, and acceptance criteria
Translate business needs into clear and actionable requirements for technical teams
Work closely with product owners, project managers, developers, architects,



and technical SMEs
Support solution evaluation, process improvement, testing, UAT, and implementation activities
Maintain BA documentation, process maps, requirements traceability, and governance artefacts
Identify opportunities to improve business processes, technology services, and operational efficiency
Support multiple workstreams and manage competing priorities within complex enterprise environments
Requirements
Proven experience as a
Business Analyst or Senior Business Analyst
within enterprise ICT or technology environments
Strong requirements gathering, process analysis, and documentation skills
Excellent stakeholder engagement and workshop facilitation capability
Experience working between business stakeholders and technical delivery teams
Strong understanding of Agile, Waterfall, or hybrid project delivery environments
Ability to quickly understand complex systems, processes, and business requirements
Strong analytical, communication, and problem-solving skills
Highly Regarded
Experience across one or more of the following areas:
Salesforce / CRM
implementations or transformation projects
Sales Cloud
or other enterprise CRM platforms
Microsoft Intune / Modern Device Management (MDM)
IT Operations, Service Management, or
CMDB / Asset Management
Infrastructure, cloud, cybersecurity, or network transformation




Enterprise application implementation or integration
Data, reporting, or business intelligence initiatives
Software asset management and technology lifecycle programs
Experience within mining, resources, utilities, government, or other large enterprise environments
Ideal Candidate
This opportunity is particularly suited to a BA who can bridge the gap between
business requirements and technology delivery
.
You may come from a traditional BA background, CRM/Salesforce environment, IT operations, infrastructure, MDM/Intune, or broader digital transformation background. The key requirement is the ability to understand technology-driven business change, engage stakeholders, and turn requirements into deliverable outcomes.
At
Green Light Worldwide
, we are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We encourage applications from all backgrounds and communities and are dedicated to providing a fair and accessible recruitment process for all candidates.
Green Light Worldwide
is an Australian-owned IT services and consulting organisation delivering technology professionals and project services across Australia, New Zealand, Southeast Asia, and Europe. We partner with leading organisations to provide expertise across workplace technology, cloud, infrastructure, cyber security, software development, digital transformation, and project delivery.
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📌 Business Analyst - Green Light (Perth)
🏢 Green Light Worldwide
📍 Perth