Are you an organised administrator who loves keeping people, schedules and customers on track?
ESP Fire is a locally owned and growing fire protection company servicing businesses, schools, strata managers and commercial properties throughout the Mid North Coast.We're looking for an experienced Office Administrator / Scheduler who enjoys working in a busy office setting.If you're someone who thrives on organisation, enjoys helping customers and takes pride in getting the details right, we'd love to hear from you.Office Administrator | SchedulerAre you an organised administrator who loves keeping people, schedules and customers on track?
ESP Fire is a locally owned and growing fire protection company servicing businesses, schools, strata managers and commercial properties throughout the Mid North Coast.We're looking for an experienced Office Administrator / Scheduler who enjoys working in a busy office environment.If you're someone who thrives on organisation, enjoys helping customers and takes pride in getting the details right, we'd love to hear from you.About the RoleThis position is much more than administration.As our Office Administrator/Scheduler you'll become a vital part of our Operations Team, ensuring our technicians, customers and office all stay connected and running efficiently.You'll be responsible for coordinating daily operations while delivering exceptional customer service and administrative support.Your responsibilities will include:Scheduling technicians and coordinating daily service appointmentsManaging technician calendars and work allocationCustomer Service via phone and emailLiaising with commercial clients,



property managers and business ownersPreparing newsletters and client communicationsGeneral office administrationMaintaining customer records and job informationAssisting with project coordination and operational workflowFollowing up outstanding invoices and customer accountsSupporting social media and marketing activitiesWorking within our job management system UpTick (training provided)About YouWe're looking for someone who enjoys being the person that keeps everything organised.You'll ideally have experience in one or more of the following:Office AdministrationService CoordinationScheduling technicians or tradesCustomer ServiceAdministration SupportProject CoordinationYou'll also have:✔ Outstanding attention to detail✔ Excellent communication skills✔ A confident and professional phone manner✔ Strong organisational and time management skills✔ The ability to manage multiple priorities✔ Confidence learning new software and systems✔ A positive, solutions-focused attitude✔ Emotional intelligence and excellent people skillsDesirable ExperienceWhile not essential, experience in any of the following would be highly regarded:Fire Protection IndustryBuilding ServicesMaintenance IndustryTrades AdministrationFacilities ManagementService SchedulingCRM or Job Management SoftwareZohoUpTickNewsletter creationSocial MediaWho Will Thrive Here?




We're looking for someone who is:Hungry to learn and growHumble and team-focusedReliable and accountableNaturally organisedComfortable taking ownership of their workAble to "hit the ground running"Looking for a long-term career with a growing local businessWe aren't just looking to fill a position—we're looking for someone who wants to become part of our team for years to come.What You'll ReceiveSchool-friendly working hoursApproximately 25 hours per weekSupportive and experienced teamOpportunity to grow as the business growsModern systems and technologyA workplace that genuinely values its peopleWhy ESP Fire?
At ESP Fire, we don't simply service fire equipment—we help protect people, businesses and communities.We're proud of our reputation, our culture and the relationships we've built with our customers.
Every member of our team plays an important role in delivering outstanding service, and we're looking for someone who shares those values.If you're ready to build a long-term career with a growing local business where your contribution truly matters, we'd love to hear from you.Click Apply Now and submit your resume along with a short cover letter telling us why you'd be a great fit for ESP Fire.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Part-Time Office Administrator & Scheduler – Organized Pro (Coffs Harbour)
🏢 ESP Fire
📍 Coffs Harbour