Head Of Customer Experience Transformation (New South Wales)

Head Of Customer Experience Transformation (New South Wales)

02 Sep
|
Mcarthur
|
New South Wales

02 Sep

Mcarthur

New South Wales

Ku-ring-gai Council is seeking a Strategic Customer Experience leader to drive an organisation-wide service transformation, reporting to the Director Community.
You will lead the Customer Service team, set standards, map journeys, review services and optimise CRM and digital delivery, using insights to drive practical improvements.This pivotal role offers an attractive salary package and advantages, with opportunities to shape services for the community and work with diverse stakeholders across
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📌 Head Of Customer Experience Transformation (New South Wales)
🏢 Mcarthur
📍 New South Wales

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