HBH Group is a Brisbane-based hospitalitygroup operating a diverse portfolio of exciting venues. From neighbourhood favouritesto destination hotspots, we create spaces where people come together to eat,drink, celebrate, and connect. Our businesses are united by a sharedcommitment to quality, consistency, and genuine hospitality.

At HBH Group, weinvest in our people as much as we invest in our venues. We foster a culture ofrespect, accountability, and continuous improvement supporting our teams withclear systems and opportunities for growth. Role Overview: We are seeking a Hospitality Front of House / Barista to join our cafe and wine bar teams in Brendale. You’ll be part of a team that values highenergy, strong product knowledge, and consistently exceptional customerexperiences across all venues. We’re looking for someone who is confident,engaging, and genuinely passionate about hospitality, with a natural ability toconnect with customers and deliver outstanding service wherever they areworking on any given day. Key Responsibilities: Greet customers warmly and create a welcoming atmosphere Take customer orders accurately and efficiently Handle customer inquiries, requests, and complaints professionally Provide menu recommendations and explain products Prepare coffee (espresso, cappuccino, latte, flat white, etc.) to standard recipes Steam and texture milk correctly Maintain consistency in drink quality and presentation Prepare other beverages (tea, iced drinks, smoothies)Operate the point-of-sale (POS) system Process cash, EFTPOS, and contactless payments Balance tills and handle transactions accurately Keep the café, serving areas, and tables clean and tidy Follow food safety and hygiene regulations Clean coffee machines, grinders, and equipment regularly Restock cups, lids, milk,



and supplies Work collaboratively with kitchen and front-of-house staff Communicate effectively during busy periods Manage time effectively during peak hours Monitor stock levels and report shortages Refill display cabinets and fridges Help with opening and closing procedures Contribute to creating a welcoming, high-energy atmosphere for customersacross all sites Skills & Qualifications Required: Current Responsible Service of Alcohol (RSA) or willing to obtain quickly Previous experience in hospitality, retail bottleshop, FOH service, café, or bar environment Strong customer service skills with a genuine focus on creating positivecustomer experiences Excellent communication skills with a friendly, outgoing, andprofessional manner Well-presented, energetic, and approachable personality Ability to multitask and remain calm in busy, fast-paced environments Basic experience with POS systems and cash handling Reliable, punctual, and adaptable with a strong work ethic Team-focused attitude with willingness to support across differentvenues as needed What we offer: We value our team and offer a range ofbenefits to support your professional growth and wellbeing: Competitive salary based on experienceA fun, supportive, and passionate team environment Staff discounts and perks across our hospitality, liquor, and childcare businesses Daily food and coffee benefits Discounted gym membership Ongoing training and professional development opportunities Employee Assistance Program (EAP)The chance to be part of a growing and innovative group ofbusinesses Pre-Employment Requirements: Before commencing employment, successfulapplicants will need to provide: Verification of identity Right to work documentation References Consent for us to conduct background checks

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📌 Hospitality Front of House / Barista (Townsville)
🏢 HBH Group
📍 Townsville