We run two busy Gold Coast automotive businesses — Movin Mobile Mechanic (mobile servicing, repairs and pre-purchase inspections across the Gold Coast and Tweed) and GC Patrols & Mechanical (Nissan Patrol specialist workshop in Burleigh Heads doing engine conversions, rebuilds and 4WD work). The phones don't stop, and we need someone sharp to run them.
About the role
You'll be the first voice customers hear across both businesses. You'll answer inbound calls for Movin Mobile Mechanic and GC Patrols, talk customers through their vehicle issues, book jobs into the calendar and manage the daily schedule for the mobile mechanic and the workshop, take clear detailed call notes and log them against jobs and customer records, pass accurate info to mechanics so they turn up prepared, and follow up missed calls and enquiries.
Key responsibilities
- Answer inbound calls for both Movin Mobile Mechanic and GC Patrols
- Talk customers through their vehicle issues and ask the right questions
- Book jobs into the calendar and manage the daily schedule for the mobile mechanic and the workshop
- Take clear, detailed call notes and log them against jobs and customer records
- Pass accurate information to mechanics so they turn up prepared
- Follow up missed calls and enquiries
About you
- Mechanical knowledge — trade background, parts experience, service desk experience, or a genuine 4WD/automotive background
- Strong time management — juggling two brands, a mobile schedule and a workshop calendar
- Confident, friendly phone manner
- Accurate note-taking and attention to detail
- Comfortable with booking systems and basic computer work
Advantages
- $60,000–$65,000 + super (depending on experience)
- Commission structure available for strong performers
- Early finish — 4pm knock-off every day, weekends free
- Small, down-to-earth team
- Room to grow with two expanding businesses
About us
We run two busy Gold Coast automotive businesses — Movin Mobile Mechanic (mobile servicing, repairs and pre-purchase inspections across the Gold Coast and Tweed) and GC Patrols & Mechanical (Nissan Patrol specialist workshop in Burleigh Heads doing engine conversions, rebuilds and 4WD work).
📌 Service Advisor / Bookings Coordinator — Automotive (Burleigh Heads)
🏢 Gold Coast Patrols And Mechanical
📍 Burleigh Heads
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