Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.

Last year, we connected with 1.2 million Western Australians including:

- 340,000 people through first aid training, education and engagement,
- 362,000 people who received care close to where they live and work,
- 410,000 received trusted transport and emergency care when they needed it most.

A job to be proud of:

As a Corporate Services Consultant in our Preventative team you will provide a high level of customer service to a range of corporate clients for all their first aid requirements including actively promoting products and services, scheduling, setting up accounts, invoicing, reporting and attending onsite events. This is a energetic role where you will use your strong stakeholder management skills to build and maintain a variety of relationships and organise training, invoices and product sales. This is a 12 Month Fixed Term Contract FT 37.5 hours a week, opportunity working Monday through to Friday 8.30am – 4.30pm in our Belmont State Office.



You will join a passionate and supportive team and have opportunities for career development.

What you’ll do:

- Stakeholder management of a variety of corporate clients including responding to and actioning all phone calls and emails accurately and in an efficient time frame to ensure customer needs are met
- Provide information to customers on all First Aid products and services
- Schedule onsite classes and complete participant enrolments as required
- Ensure accuracy of information for customers and internal stakeholders to support excellence in delivery of training and services
- Ensure all customer invoicing queries or corrections are resolved in an appropriate time frame.
- Actively maintain and develop customer relationships and business opportunities through regular interactions including outbound calling
- Actively promote and sell St John WA products and services
- Prepare and follow up quotes as required
- Proactively identify and support improvements in processes and systems to streamline workflows and improve customer service levels
- Attend client visits and first aid drills when required

What you’ll need:

- Minimum 2 years customer service experience




- Exceptional customer service and relationship skills
- Proficiency in Microsoft Office Suites
- Accurate data entry
- Ability to prioritise tasks
- Strong interpersonal skills

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

- $550 Health and Wellness reimbursement
- 17.5% annual leave loading
- Corporate Uniform
- Competitive remuneration package
- Salary packaging options
- Free emergency ambulance cover
- Free first aid training

Are you ready to change lives?

To apply for this exciting opportunity please select "Apply Now".

Alternatively, if you have any questions please contact Careers on ••••@stjohnwa.com.au

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John

📌 Corporate Services Consultant (Belmont)
🏢 St John Ambulance WA
📍 Belmont