About the role

We are looking for a friendly, reliable, and customer-focused Customer Service Representative to join our team. You will be responsible for assisting customers, answering enquiries, resolving issues, and ensuring every customer has a positive experience.

Key responsibilities

- Respond to customer enquiries in person

- Provide accurate information about products and services

- Work closely with other team members to resolve customer issues

- Deliver a high standard of customer service at all times

About you

- Excellent communication and interpersonal skills

- Friendly, patient, and skilled manner

- Strong problem-solving skills

- Good computer and administration skills such as Microsoft Office

- Ability to work independently and as part of a team

- English Language skills

- Australian drivers's licence essential

- Consent to medical checks inc drug and alcohol testing

- Availability to work split shifts and weekend work

- Previous customer service experience is preferred but not essential

📌 Customer Service Officer- Airline Check In (Mount Isa)
🏢 Airside Logistics
📍 Mount Isa