Infosys is seeking a Major Incident Manager in Sydney to lead high-priority incident resolution end-to-end. You will drive crisis communication, coordinate multi‐vendor technical teams, and ensure rapid service restoration with minimal business impact.
Qualifications include solid ITIL expertise, incident and problem management experience, and excellent stakeholder management. Hands-on with ITSM tools such as ServiceNow is preferred. Versatile hybrid work arrangements are available.
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📌 Senior Major Incident Manager Itil Crisis Lead Sydney
🏢 Infosys
📍 Sydney
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