Application Support Analyst – L1

Sydney, NSW| Immediate Start

? Contract: 14 September 2026 – 31 December 2026

About the Role

QIX Consulting is seeking an experienced Application Support Analyst to join a large enterprise workplace in Sydney.

This is a hands-on Level 1 Application Support position supporting business-critical production applications. The successful candidate will have strong SQL skills , practical Python scripting experience , and the ability to investigate and troubleshoot application and data-related issues.

You will be responsible for application monitoring, incident triage, data validation and operational support while working closely with L2/L3 technical teams to maintain application stability.

Key Responsibilities

- Provide L1 production support for business-critical applications
- Monitor application health, batch jobs and system alerts

• Investigate and troubleshoot incidents using SQL queries and application logs

- Perform data validation, reconciliation and initial root cause analysis

• Develop and maintain Python scripts for automation and reporting

- Perform routine operational support, job monitoring and issue triage
- Create, manage and track incident tickets through to resolution
- Escalate complex issues to L2/L3 teams with clear supporting analysis
- Assist with deployments, smoke testing and post-release validation
- Prepare operational reports and application support metrics
- Collaborate with local and global technical teams to maintain business coverage

Mandatory Skills & Experience





• Strong hands-on SQL skills, including querying and troubleshooting data issues

• Basic to intermediate Python scripting experience

• Previous L1 Application Support / Production Support / Help Desk experience

- Experience investigating production incidents and application issues
- Ability to analyse application logs and identify potential causes of incidents
- Experience with application monitoring, incident management and issue triage
- Strong problem-solving and analytical skills
- Good communication skills with the ability to work effectively with L2/L3 technical teams

Nice to Have

• Experience with Angular and/or React JS

- Exposure to application deployments and release support
- Experience with smoke testing and post-deployment validation
- Experience working within large enterprise environments and global support teams

Why Apply?

This is a great chance for an Application Support professional who enjoys combining SQL, Python and production troubleshooting in a fast-paced enterprise environment.

The role would particularly suit someone who is technically hands-on and looking to strengthen their experience across application support, automation, incident investigation and production operations.

? Interested? Apply now or reach out to the QIX Consulting team for a confidential discussion.

Diversity & Inclusion

We are committed to fostering a diverse and inclusive workplace and encourage applications from all backgrounds.

Sterk Advisory Pty Ltd trading as QIX Consulting Group.

📌 Application Support Analyst – (Sydney)
🏢 Qix Consulting
📍 Sydney