- Put customers at the heart of regulatory change by giving colleagues transparent obligations to implement safely and prevent customer harm
- Work within a supportive, collaborative team
- Gain exposure to AI and help shape its adoption to improve efficiency and development

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‑centric company in Australia and New Zealand. In this role, you will join the Group Compliance team to help colleagues understand and safely implement regulatory change by providing clear obligations, keeping customers at the centre of decisions and preventing customer harm.

You’ll make an impact by:

- Assess and interpret legislative, regulatory and policy developments impacting NAB.
- Conduct impact assessments on regulation and legislation to determine its impact on NAB.
- Translate regulatory requirements into clear, actionable and machine-readable obligations.
- Develop and maintain regulatory knowledge assets that enable AI-driven compliance capabilities.
- Assure the quality, and integrity of regulatory interpretations, obligations and AI-generated outputs.
- Influence business stakeholders to drive consistent and sustainable regulatory outcomes.
- Drive continuous improvement of regulatory change and obligations management practices.

You’ll bring to this role:

- Experience in compliance, legal, regulatory change, risk or obligations management within financial services is preferred.




- Proven experience interpreting complex legislative and regulatory requirements and translating them into practical and sustainable business outcomes will be highly regarded.
- Excellent communication, writing skills and interpersonal skills, with ability to build trust and engage with a wide range of stakeholders.
- Strong problem-solving abilities, critical thinking and time management skills.
- Attention to detail with the ability to prioritise tasks as needed.

A diverse and inclusive workplace works better for everyone We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work. For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job . To discuss adjustment requirements, please contact the NAB Careers team, via [email protected] (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB At NAB, we’re committed to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

📌 Associate Director, Regulatory Intelligence & Obligation Design (Melbourne)
🏢 NAB
📍 Melbourne